iLIFE is a proud presenter at the 2015 National HCBS Conference August 31-September 3 in Washington, D.C.
iLIFE, along with FOCoS Innovations and Premier Healthcare Services, will speak on “Virtual Relationships: Bridging the Technology Gap in Self-Directed Programs”.
The National HCBS Conference is hosted by the National Association of States United for Aging and Disabilities (NASUAD). This is the third straight year iLIFE is a presenter at the National HCBS conference. Last year, iLIFE presented “Changing Tides: The Role of Professional Case Managers in Self Directed Support Programs.”
To learn more about the event, go to nasuad.org.
Tuesday, September 1: 2:30pm-3:45pm ET (Workshop #5)
In person-centered Financial Management Services (FMS), choice is paramount. Service options are designed to fit the needs of diverse populations with complex needs. From electronic time sheet submission options, kiosks, to centralized databases that can be accessed by program participants – FMS providers are incorporating web-based self-service options at increasing rates. As we consider the financial and functional barriers that hinder regular access to technology, we must question if web-based self-service options are a benefit or a barrier to increased consumer control.
What do consumers want? Innovative providers address this reality head-on by incorporating program participants in the design and implementation of new web-based service options. This engagement supports accessible service from the ground up and impacts higher adoption rates.
Through an examination of self-directed programs in multiple states “Virtual Relationships: Bridging the Technology Gap in Self-Directed Programs” will address the challenges two different FMS providers and one software technology company have overcome in implementing web-based service options in Home and Community Based Programs. Understand when and how to bridge this technology divide and recognize when to remain focused on warm, face-to-face interactions.