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iLIFE to present at international self-direction conference

September 14, 2015

iLIFE is proud to attend and present at “Claiming Full Citizenship: Self Determination, Personalization and Individualized Funding 2015 International Conference”.  The event is October 15-17 in Vancouver, British Columbia, Canada.

Hosted by the University of British Columbia, this is an international gathering of researchers, policy makers, government representatives, service providers, agency administrators, as well as advocates and allies from the community living, independent living, and seniors sectors.

As a financial management services provider for Medicaid-funded long-term care programs, iLIFE looks forward to collaborating with global leaders and partners to:

  • Hear stories of the transformative power global initiatives have had on the lives of people with disabilities.
  • Share current research on the efficacy, cost, and outcomes.
  • Reflect on past mistakes, oversights, and learnings.
  • Examine viable policies and implementation strategies.
  • Discuss the successful models of planning, facilitation, and supported decision making implementation and management.


When: Thursday, October 15; 3:30pm - 5:00pm
Session description:

As more Managed Care Organizations (MCO) and state Long Term Services and Support programs adopt participant-directed service models, service excellence plans are an increasingly essential component of innovative program design and delivery.

Session attendees will learn how to use participant and caregiver feedback to guide service improvements, respond to program growth and reform, and strengthen their commitment to the participant experience.

Learning Objectives:

  1. Learn how service providers can give staff an active role in their community.
  2. Discuss best practice and how to enhance service excellence.
  3. Explore how to control costs.
  4. Engage on how to employ responsive program evaluation measures that elevate the voice of the participant.

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6100 North Baker Road
Glendale, WI 53209

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